Hygiene Solutions: Case Studies

CLIENT BACKGROUND

Located on the outskirts of Oxford and dating back 178 years, the school is founded on the principles of truth, beauty, and excellence; these ideals continue to secure the foundations of our institution today.

This co-educational flexi and full boarding school offers a broad and balanced curriculum. In addition to core subjects such as English (language and literature), mathematics, and sciences, students engage in humanities, media studies, modern languages (French, German, and Spanish), social sciences, and technology. Additionally, provisions for Religious Education, PSE, and PE and games are made throughout the school.

OUR CHALLENGE

The school faces challenges with a large number of cubicle washrooms in the male toilets, which experience extremely high footfall from students and staff throughout the year.

After a recent refurbishment of the male washrooms, Monarch Hygiene was engaged to provide hygiene services that would ensure the urinals remain hygienically clean and smelling fresh. The school also requested effective odor control solutions for the washrooms.

OUR SOLUTION

To address these needs, urinal mats and urinal sleeves were installed in the urinals to help reduce blockages while also providing a fresh fragrance in the male washrooms. From the first day of installation, both the bursar and headteacher remarked on how inviting and fresh their washrooms now smell.

In both the male and female washrooms, AirBurst and AirPro air fresheners were implemented to provide continuous fragrance throughout the washroom and reception areas. The AirBurst is a highly effective aerosol air freshening unit that dispenses regular doses of aerosolized fragrance with a selection of fresh and welcoming scents. The AirPro serves as a programmable odor control system that delivers 60 days of continuous fragrance, utilizing 35 ml of pure fragrance oil available in a wide variety of fragrances.

THE BENEFITS

Since installing these new services, the school has observed a significant reduction in odors, replaced by a pleasant new aroma. With regular servicing, we ensure that the washrooms remain clean, inviting, and fresh.

WHAT DOES OUR CUSTOMER THINK?

This is a vast improvement compared to how our washrooms were before. I am very pleased with the hygiene services provided to the school. The cherry and almond fragrance in the reception area smells incredible, and it can be detected further down the corridor, while the sandalwood fragrance in the washrooms is wonderfully refreshing.

CLIENT BACKGROUND

Established for over 40 years, our company is one of the largest independent car dealers in the Thames Valley, with branches throughout the region. We have always prioritized exceptional service and provide fantastic value for money to both our loyal and new customers.

OUR CHALLENGE

With nine showrooms strategically located across the Thames Valley, we faced the challenge of providing various sized floor mats across these locations, including the company's head office. Given the high footfall at each showroom, Monarch Hygiene collaborated diligently with us to determine the correct number of mats needed to protect key floor areas such as entrances, corridors, and reception spaces that are frequented by customers, staff, and visitors. Additionally, we sought hygiene services to enhance the cleanliness of these environments.

OUR SOLUTION

We installed both plain and logo mats to create a professional setting, allowing each showroom to prominently display their branding. These mats not only protect the floors and prevent slips and trips but also contribute to a cleaner environment, aligning with our odor control solutions initiatives.

THE BENEFITS

The entrance at each showroom offers a fantastic first impression, and the floors now appear significantly cleaner while the risk of slips and trips has decreased. The range of floor mats throughout the showrooms serves as an effective solution, and staff have noted a marked improvement in the workplace's overall hygiene and safety.

WHAT DOES OUR CUSTOMER THINK?

The new floor and logo mats installed look fantastic. With such a long history of exceptional customer service, we recognize that first impressions are everything in our business. Choosing a local partner like Monarch Hygiene for our sanitary disposal systems was an obvious decision. We have received amazing feedback from both customers and staff, who have expressed their appreciation for our new mats. We have already recommended Monarch Hygiene to neighboring businesses.

CLIENT BACKGROUND

Sitting in the heart of Hampshire since 1837 as an independent, family-run department store, we now operate five stores along with a removal business. We take pride in our long history of service to the area and strive to uphold the traditions of service, honesty, and attention to detail that have enabled us to thrive for over 180 years.

OUR CHALLENGE

The store relied on a large company for its washroom hygiene services, including sanitary and nappy disposal systems. Unfortunately, the contract was poorly managed, resulting in delayed services and increasing customer complaints.

We reached out to Monarch Hygiene to provide a quotation, and after several meetings, they proved to be the right fit for our needs.

OUR SOLUTION

Monarch Hygiene promptly installed sanitary and nappy disposal bins along with efficient water management systems that enhance hygiene and minimize water wastage through a built-in auto-cleansing flush (every 12 or 24 hours) during unoccupied times. To complement our washroom facilities, AirBurst air fresheners were implemented, ensuring continuous fragrance and effective odor control solutions in the washroom areas.

The AirBurst unit is highly regarded for its ability to dispense regular doses of aerosolized fragrance, with a variety of fresh and welcoming scents to choose from.

Additionally, we installed entrance mats at each entry point into the store, including staff entrances. These mats effectively remove up to 90% of dirt tracked in on people's shoes, helping our floors stay cleaner for longer.

THE BENEFITS

Since our installations, the store has enjoyed a tailored service schedule, detailed service visits, and consistently clean sanitary and nappy disposal systems. We have also noticed a significant reduction in the water bill, thanks to our intelligent water management system, alongside pleasantly fresh washrooms thanks to the AirBurst air freshening system, providing a welcoming atmosphere. Furthermore, our super absorbent floor mats keep the floors cleaner for extended periods.

WHAT DOES OUR CUSTOMER THINK?

"I cannot believe how proactive and thorough Monarch Hygiene is. Having been a facilities manager for nearly 20 years, I've never experienced such a seamless service. This exemplifies how a smaller independent company can deliver far superior hygiene services, treating you as a customer rather than just a number.

Each washroom in the store features a different fragrance, and the dispensers are programmed according to our opening hours. The sanitary and nappy bins look smart, and I have observed the technician thoroughly cleaning and sanitizing them during every visit. I've also seen a noticeable decrease in urinal flush frequency, leading to water savings and a significant reduction in our water bill. Our cleaning contractor has commented on how much cleaner each store entrance looks after the installation of our floor mats."

CLIENT BACKGROUND

We are a large nursery based in Oxford, opening in 1998.

Our nursery provides provisions for children between 3 months and 4 years. We have recently opened a second nursery in Witney.

OUR CHALLENGE

The two nurseries have specific waste disposal requirements necessitating a seamless hygiene services setup. Monarch Hygiene was tasked with finding a sustainable solution to meet the nurseries' needs. We were also requested to supply eco-friendly sanitary disposal systems.

OUR SOLUTION

We supplied various-sized wheelie bins across the nurseries, ranging from 240L to 1100L, made from up to 100% recycled material. With a range of service frequencies from weekly to monthly, we ensure our clients comply with their duty of care obligations. Additionally, we provided the group with our sanitary disposal systems, which are made from 100% recycled plastic, offering effective odor control solutions.

THE BENEFITS

Since installing both wheelie bins and sanitary disposal units, the waste collected from each location is taken away for incineration, effectively diverting waste away from landfill and converting it into renewable energy.

WHAT DOES OUR CUSTOMER THINK?

We would like to extend our thanks to your team for their speed in arranging the delivery of our bins. Your representative, John, was extremely helpful and informative from the outset, advising us on current legislation. "You certainly made the process seamless and simpler."

CLIENT BACKGROUND

Located next to the river Cherwell in Oxford, our historic 17th-century riverside pub is renowned for its picturesque setting along the Thames and boasts an impressive 800-year history of serving wayfarers. Originally linked to the nearby Godstow Nunnery, it has long been a popular destination for literature, local legend (including the ghost of Fair Rosamund), and as a backdrop in the Inspector Morse series.

Recently refurbished to an extremely high standard, we provide a great space to relax, indulge, and socialize in stylish, sophisticated, and welcoming surroundings. This pub caters to those with great taste, offering the ideal spot to catch up with friends, enjoy lunch with a co-worker, or treat yourself to a three-course meal with your favorite people in our restaurant.

OUR CHALLENGE

To enhance the hygiene services within busy washrooms through effective hand drying solutions.

OUR SOLUTION

We replaced paper hand towels with our Pebble + hand dryers, which incorporate our most advanced hygienic protocol, effectively removing 99.9% of bacteria and viruses. This upgrade is part of our commitment to providing superior hygiene services, ensuring a cleaner environment for our patrons.

THE BENEFITS

Since installing the Pebble+ hand dryers, we have saved the customer around 94% against the cost of paper hand towels while also improving overall hygiene. Additionally, we have implemented odor control solutions and sanitary disposal systems to maintain cleanliness and comfort in our washrooms.

WHAT DOES OUR CUSTOMER THINK?

Thank you for presenting us with an alternative to paper hand towels. Your new hand dryers not only look smart in our washroom; customers have already noted a significant improvement in the hand drying facilities.

CLIENT BACKGROUND

Established over 40 years and one of Berkshire's largest property companies, we own a wide portfolio of commercial offices and light industrial units. With years of experience in providing hygiene services to commercial property occupiers, we help them meet their exact needs, whether in retail, offices, industrial, or distribution and warehousing. Our clients range from international PLCs to SMEs, start-ups, and micro-businesses.

OUR CHALLENGE

Our objective was to supply eco-friendly sanitary disposal systems and effective odor control solutions, such as air fresheners, to the communal washrooms within our property portfolio. We also aimed to provide bespoke logo matting at the entrance of each serviced office to create a warm welcome for visitors.

OUR SOLUTION

The property portfolio consists of over 25 properties in total, where we installed our range of eco-friendly recycled sanitary disposal systems with a service frequency tailored to the clients' needs. We also integrated our AirPro odor control solutions within the washroom areas. Lastly, we collaborated with our client to design bespoke logo mats for each property, incorporating their branding and a welcoming message.

THE BENEFITS

Since implementing these new hygiene services, all sanitary waste is now collected and taken for incineration, providing our customers with a complete audit trail. All washrooms are equipped with AirPro air freshener units, ensuring a continuous fragrance 24 hours a day and leaving a fresh scent. Each property benefits from a bespoke designed logo mat that not only enhances visibility for their brand but also ensures a welcoming atmosphere. These mats help maintain clean and hygienic floors, reduce the risk of slips, trips, and falls, while prolonging the life of the floors and reducing cleaning costs.

WHAT DOES OUR CUSTOMER THINK?

We were contacted by Monarch Hygiene on several occasions, and after an initial meeting, we requested a quote for sanitary bins and air fresheners, which were very favorable compared to our previous expenses. Our account manager, John, also suggested some mats for our floors, which we were eager to discuss further. Both our tenants and visitors have remarked on the improved quality of our washroom facilities. We would certainly recommend Monarch Hygiene to other businesses looking to not only save money but also enhance their facilities.

CLIENT BACKGROUND

Located on the outskirts of Oxford and dating back 178 years, the school is founded on the principles of truth, beauty, and excellence; these ideals continue to secure the foundations of our institution today.

This co-educational flexi and full boarding school offers a broad and balanced curriculum. In addition to core subjects such as English (language and literature), mathematics, and sciences, students engage in humanities, media studies, modern languages (French, German, and Spanish), social sciences, and technology. Additionally, provisions for Religious Education, PSE, and PE and games are made throughout the school.

OUR CHALLENGE

The school faces challenges with a large number of cubicle washrooms in the male toilets, which experience extremely high footfall from students and staff throughout the year.

After a recent refurbishment of the male washrooms, Monarch Hygiene was engaged to provide hygiene services that would ensure the urinals remain hygienically clean and smelling fresh. The school also requested effective odor control solutions for the washrooms.

OUR SOLUTION

To address these needs, urinal mats and urinal sleeves were installed in the urinals to help reduce blockages while also providing a fresh fragrance in the male washrooms. From the first day of installation, both the bursar and headteacher remarked on how inviting and fresh their washrooms now smell.

In both the male and female washrooms, AirBurst and AirPro air fresheners were implemented to provide continuous fragrance throughout the washroom and reception areas. The AirBurst is a highly effective aerosol air freshening unit that dispenses regular doses of aerosolized fragrance with a selection of fresh and welcoming scents. The AirPro serves as a programmable odor control system that delivers 60 days of continuous fragrance, utilizing 35 ml of pure fragrance oil available in a wide variety of fragrances.

THE BENEFITS

Since installing these new services, the school has observed a significant reduction in odors, replaced by a pleasant new aroma. With regular servicing, we ensure that the washrooms remain clean, inviting, and fresh.

WHAT DOES OUR CUSTOMER THINK?

This is a vast improvement compared to how our washrooms were before. I am very pleased with the hygiene services provided to the school. The cherry and almond fragrance in the reception area smells incredible, and it can be detected further down the corridor, while the sandalwood fragrance in the washrooms is wonderfully refreshing.

CLIENT BACKGROUND

Established for over 40 years, our company is one of the largest independent car dealers in the Thames Valley, with branches throughout the region. We have always prioritized exceptional service and provide fantastic value for money to both our loyal and new customers.

OUR CHALLENGE

With nine showrooms strategically located across the Thames Valley, we faced the challenge of providing various sized floor mats across these locations, including the company's head office. Given the high footfall at each showroom, Monarch Hygiene collaborated diligently with us to determine the correct number of mats needed to protect key floor areas such as entrances, corridors, and reception spaces that are frequented by customers, staff, and visitors. Additionally, we sought hygiene services to enhance the cleanliness of these environments.

OUR SOLUTION

We installed both plain and logo mats to create a professional setting, allowing each showroom to prominently display their branding. These mats not only protect the floors and prevent slips and trips but also contribute to a cleaner environment, aligning with our odor control solutions initiatives.

THE BENEFITS

The entrance at each showroom offers a fantastic first impression, and the floors now appear significantly cleaner while the risk of slips and trips has decreased. The range of floor mats throughout the showrooms serves as an effective solution, and staff have noted a marked improvement in the workplace's overall hygiene and safety.

WHAT DOES OUR CUSTOMER THINK?

The new floor and logo mats installed look fantastic. With such a long history of exceptional customer service, we recognize that first impressions are everything in our business. Choosing a local partner like Monarch Hygiene for our sanitary disposal systems was an obvious decision. We have received amazing feedback from both customers and staff, who have expressed their appreciation for our new mats. We have already recommended Monarch Hygiene to neighboring businesses.

CLIENT BACKGROUND

Sitting in the heart of Hampshire since 1837 as an independent, family-run department store, we now operate five stores along with a removal business. We take pride in our long history of service to the area and strive to uphold the traditions of service, honesty, and attention to detail that have enabled us to thrive for over 180 years.

OUR CHALLENGE

The store relied on a large company for its washroom hygiene services, including sanitary and nappy disposal systems. Unfortunately, the contract was poorly managed, resulting in delayed services and increasing customer complaints.

We reached out to Monarch Hygiene to provide a quotation, and after several meetings, they proved to be the right fit for our needs.

OUR SOLUTION

Monarch Hygiene promptly installed sanitary and nappy disposal bins along with efficient water management systems that enhance hygiene and minimize water wastage through a built-in auto-cleansing flush (every 12 or 24 hours) during unoccupied times. To complement our washroom facilities, AirBurst air fresheners were implemented, ensuring continuous fragrance and effective odor control solutions in the washroom areas.

The AirBurst unit is highly regarded for its ability to dispense regular doses of aerosolized fragrance, with a variety of fresh and welcoming scents to choose from.

Additionally, we installed entrance mats at each entry point into the store, including staff entrances. These mats effectively remove up to 90% of dirt tracked in on people's shoes, helping our floors stay cleaner for longer.

THE BENEFITS

Since our installations, the store has enjoyed a tailored service schedule, detailed service visits, and consistently clean sanitary and nappy disposal systems. We have also noticed a significant reduction in the water bill, thanks to our intelligent water management system, alongside pleasantly fresh washrooms thanks to the AirBurst air freshening system, providing a welcoming atmosphere. Furthermore, our super absorbent floor mats keep the floors cleaner for extended periods.

WHAT DOES OUR CUSTOMER THINK?

"I cannot believe how proactive and thorough Monarch Hygiene is. Having been a facilities manager for nearly 20 years, I've never experienced such a seamless service. This exemplifies how a smaller independent company can deliver far superior hygiene services, treating you as a customer rather than just a number.

Each washroom in the store features a different fragrance, and the dispensers are programmed according to our opening hours. The sanitary and nappy bins look smart, and I have observed the technician thoroughly cleaning and sanitizing them during every visit. I've also seen a noticeable decrease in urinal flush frequency, leading to water savings and a significant reduction in our water bill. Our cleaning contractor has commented on how much cleaner each store entrance looks after the installation of our floor mats."